Client Relationship Management: Serve as the primary point of contact for iGaming customers, fostering strong, long-term relationships and understanding their specific needs.

Strategic Account Planning: Develop and implement account strategies to achieve client satisfaction and business objectives.

Performance Monitoring: Regularly review and analyze data to identify trends, opportunities, and areas for improvement, ensuring optimal performance. Monitor client sites daily.

Issue Resolution: Proactively address and resolve any client concerns or issues, coordinating with internal teams to provide effective solutions.

Market Insight: Stay informed about industry trends, regulatory changes, and competitive landscape to maintain a competitive edge.

Promotion Execution: Liaise with in-house resources and operators to create, execute, and analyze promotional campaigns and marketing initiatives.

KPI Achievement: Work closely with internal stakeholders to optimize strategy and ensure KPI targets are met. Identify and pursue opportunities for account growth, contributing to the company's revenue objectives.

Portfolio Management: Distribute and present information to customers about upcoming game releases and opportunities. Secure optimal game placement and promotional opportunities.

Communication Skills: Excellent verbal and written communication abilities, with the capacity to present complex information clearly to clients and stakeholders.

Analytical Ability: Analyze and interpret transaction data and market trends, providing actionable insights to clients and internal partners.

Problem-Solving: Ability to identify issues proactively and implement effective solutions promptly.

Technical Acumen: Understanding of online gaming and the ability to liaise effectively with technical teams.